FAQs
Frequently Asked Questions (FAQs)
1. What is Vapebaz?
Vapebaz is an online retailer specializing in the sale of disposable vapes, offering both retail and wholesale options. We carry a wide range of popular vape brands and provide bulk buy discounts to help customers save on their orders.
2. What brands do you carry?
We offer disposable vapes from some of the best-known brands in the industry, including Bang, Bang Box, RandM Tornado, Bang King, Vapsolo, Waspe, Vapme, Elf Box, FIZZY, Mrvi, and more.
3. Do you ship internationally?
Yes, we primarily ship to countries within Europe, including Germany, the Netherlands, Belgium, Spain, France, Portugal, Poland, Italy, and others. For shipping outside of Europe, please contact us directly.
4. What is the minimum order for wholesale purchases?
For wholesale orders, we offer flexible purchasing options. Minimum order quantities may vary by product. Please contact our wholesale team at [email protected] for specific details.
5. Can I place a bulk order for disposable vapes?
Yes, we specialize in bulk orders and offer significant discounts for bulk purchases. You can place orders directly through our website or contact us for more customized pricing.
6. How do I place an order on Vapebaz?
Simply browse our product selection, add items to your cart, and proceed to checkout. You can complete your order securely using various payment methods.
7. What payment methods do you accept?
We accept a range of secure payment options, including credit/debit cards, PayPal, and bank transfers for larger orders.
8. Do you offer free shipping?
Shipping fees depend on your location and the size of your order. We offer free shipping on select orders, so check our promotions or reach out to customer service for more details.
9. How long will it take for my order to arrive?
Orders typically ship within 2-3 business days, with delivery times varying depending on the destination. Standard shipping usually takes between 10-15 business days within Europe.
10. Can I track my order?
Yes, once your order ships, you will receive a tracking number via email to monitor your package’s status.
11. What is the return policy?
We accept returns on unopened and undamaged products within 14 days of receipt. If your order is defective or you have issues with your products, please contact us at [email protected].
12. How can I cancel or modify my order?
If you wish to cancel or modify an order, please contact us immediately after placing your order. We process orders quickly, so changes may not be possible once an order is shipped.
13. What should I do if my vape isn’t working properly?
If you experience any issues with a product, please reach out to our customer support team for troubleshooting. If the product is defective, we will assist with a return or exchange.
14. Are disposable vapes safe to use?
Disposable vapes are designed to meet industry safety standards. However, like any vaping product, they should be used responsibly and kept away from children. If you have concerns about your health or safety, please consult a healthcare professional.
15. Can I buy disposable vapes without nicotine?
Yes, we offer a variety of disposable vapes in both nicotine and nicotine-free options. Check the product details to find the right one for you.
16. Are disposable vapes environmentally friendly?
While disposable vapes are more convenient, they can contribute to waste if not disposed of properly. We encourage recycling and responsible disposal of vape devices. Some of our brands offer eco-friendly options, so please check product descriptions for more information.
17. Do you offer any discounts or promotions?
Yes, we regularly offer promotions, especially for bulk buyers and wholesale vape customers. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
18. What is the difference between regular disposable vapes and the Bang Box series?
The Bang Box series offers enhanced features like longer-lasting battery life and larger e-liquid capacity compared to regular disposable vapes. This makes them ideal for those who prefer a more extended vaping experience.
19. Can I purchase vape accessories from Vapebaz?
Currently, we focus on disposable vapes and do not sell vape accessories. However, we continually update our product selection, so stay tuned for future offerings.
20. How do I contact customer support?
You can reach our customer support team via email at [email protected] or by calling our helpline at [+86 13827240052]. We aim to respond to all inquiries within 24 hours on weekdays.